Workshop Details

C4: Caring for the Caregivers: Building Resilience & Improving Retention

Presented by Dr. Jenny Peters, EdD

Located at

Workshop Description

♦This session is appropriate for individuals in supervisory or executive leadership roles.

Human service worker turnover is at an all-time high. It doesn't have to be that way. You can keep your team - and help your team keep their sanity in this high-stress industry. This session shares research and tips to support worker retention. Based on research published in 2024, and a pilot program launched at an Indianapolis human service organization, the workshop will focus on how to create an environment that improves retention and promotes resilience.

Learning objectives:

• Participants will develop an awareness of updated research on why workers enter, stay, and/or leave high-stress, human service roles.
• Participants will learn how one Indianapolis human service organization improved retention by over 21% in 90 days.
• Participants will gain tips and takeaways for organizations to improve retention in their organizations, along with employee health.

Presenter Bio:

Dr. Jenny Peters is the Chief Strategy Officer at Damar, where she has served as an executive for the last 10 years. She sits on the Board of the Indianapolis Charities and founded a consulting firm to help organizations solve important challenges.